Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Oktagon ("Company," "we," "our," or "us") regarding your use of our AI agent platform and services (collectively, the "Service").

By accessing, using, or registering for our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Oktagon provides an AI agent platform that allows users to:

• Create and customize AI agents for various purposes
• Train AI agents using uploaded content, files, and data
• Deploy AI agents for customer service, support, and interaction
• Manage conversations, analytics, and agent performance
• Integrate AI agents with websites and applications

3.1 Account Creation

• You must provide accurate, complete, and current information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 16 years old to create an account
• One person or entity may not maintain multiple accounts

3.2 Account Security

• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage arising from unauthorized account use

4.1 Permitted Uses

You may use our Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Uses

You agree not to use our Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service
• To create AI agents that generate harmful, illegal, or inappropriate content
• To impersonate another person or entity

5.1 Your Content

• You retain ownership of all content you upload, create, or provide to our Service
• You grant us a limited license to use your content to provide and improve our Service
• You are responsible for ensuring you have the right to use and share any content you upload
• You warrant that your content does not infringe on any third-party rights

5.2 Our Intellectual Property

• The Service and its original content, features, and functionality are owned by Oktagon
• Our intellectual property is protected by copyright, trademark, and other laws
• You may not modify, distribute, or create derivative works based on our intellectual property

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We comply with applicable data protection laws, including GDPR
• You have rights regarding your personal data as outlined in our Privacy Policy
• We implement appropriate security measures to protect your data
• You consent to our data processing practices as described in our Privacy Policy

7.1 Subscription Plans

• We offer various subscription plans with different features and limits
• Plan features and pricing are subject to change with notice
• You can upgrade or downgrade your plan at any time

7.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We use Stripe for secure payment processing
• You are responsible for all applicable taxes

7.3 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds for unused portions of subscription periods

• We strive to maintain high service availability but cannot guarantee 100% uptime
• We may modify, suspend, or discontinue any part of the Service with notice
• We may perform scheduled maintenance that may temporarily affect service availability
• We reserve the right to limit or restrict access to the Service

9.1 Service Disclaimers

• The Service is provided "as is" and "as available" without warranties of any kind
• We do not guarantee the accuracy, completeness, or reliability of AI-generated content
• AI responses may contain errors, biases, or inappropriate content
• You are responsible for reviewing and validating AI-generated content

9.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

You agree to indemnify, defend, and hold harmless Oktagon and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit, post, or transmit through the Service

11.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11.3 Effect of Termination

• Your right to use the Service will cease immediately
• We may delete your account and associated data
• Provisions that by their nature should survive termination shall remain in effect

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration or in the courts of [Your Jurisdiction].

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying notices on our platform

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.